EnglishConditions of sale
CONDITIONS OF SALE - CHILDREN SUPPLIER LICENSES
Orders placed through the online platform is subject to the following conditions of sale except for clients with special conditions that have been signed.
- Free shipping for Spain (Peninsula) on orders over € 99 (VAT not included and pre-orders).
- Transfer Discount: 1% discount applied to orders paid by bank transfer anticipated.
- The preparation of the orders will be satisfied immediately after payment. Delivery will be made
- The prices displayed in the web products are always PVD price (sale price or assignment to the distributor) and do not include VAT.
OcioStock not be responsible for delays in deliveries due to force majeure and / or other causes beyond the control of OcioStock.
WARRANTY PRODUCTS
Must be reported within no more than 14 working days to products presenting a manufacturing defect., through our SAT. You must select the type of assistance required option INCIDENTS. In the text field you will have to indicate order number, product reference and damage it presents. It is recommended to attach photo of defective product to avoid delays in the resolution of the incident. No return of goods that has not been previously confirmed by OcioStock will be accepted in our warehouse.
In any case, remember to return the defective product should be kept in perfect condition and all packaging with the product.
TIPS: If when you receive the goods observed that the packaging is torn or aboyado, or that the seal has been tampered with, you may want to sign the delivery note of the transportation type the phrase "deteriorated packaging".
PRE-ORDERS
What is the system of pre-orders?
It is a sales system that allows you to get discounts if you make your purchases before the deadline.
Each product has a pre-order deadline (deadline) which indicates how long you can buy that product with an additional discount.
IMPORTANT: Once the pre-order a product can not be changed made the quantity purchased. If before the deadline want to expand pre-ordered units should contact the sales department info@ociostock.com Discounts can no be combined
FREQUENT QUESTIONS
When should I pay for products in pre-order?
Pre-order products will be invoiced at the time they leave our warehouses, and will be associated with your usual form of payment.
When the products bought in pre-order as I receive?
The approximate date of service of the product can be seen in the product sheet.
What is the dead line to buy the products with the extra discount?
The closing date or deadline is different for each product. You can check the deadline on the tab product.